SPA ETIQUETTE

Booking Appointments

Please call 705 716 2573 to reserve your appointment. If necessary, please advise of relevant health conditions at the time of booking so that we can offer an experience tailored to your specific needs.

Cancellation/Late Arrival Policy

  

Please provide a minimum of 48 hours advance notice as we can use that time to fill your spot. We appreciate your understanding in this matter.

 

Singles service(s) cancellation requires 24 hours advance notice. A fee of 30% of the price of the service(s) will be charged for cancellations less than the minimum time permitted.

 

If you arrive late, the duration of your treatment may be shortened so the next guest may begin on time.

Arrival

Please arrive 5-10 minutes before your scheduled appointment time.

  

Attire

If you are having a pedicure, please bring open-toed shoes so your polish doesn’t smudge before it has an opportunity to harden. Polish can be dry, but can take up to 24 hours to cure.

 

For Body Care, Facials & Massage: You will be draped during your treatments except for the areas being treated. Our staff is professionally trained to accommodate and respect your privacy and comfort.

 

Xtreame eyelash extensions - please come to your appointment with no mascara on.

 

For facials, please notify your therapist of any allergies or health concerns prior to your treatment.

 

If you have any questions or concerns regarding attire, please do not hesitate to ask a member of our staff.

Environment

Dream Day Spa seeks to provide its guests with an escape from the demands of everyday life.  Please support this tranquil atmosphere.  Please, no cell phones during our facial and body care treatments. 

Gift Cards

Gift cards represent a pre-payment for services. The card must be presented at the time of redemption. The card is not valid toward the purchase of another gift card. The card is not reimbursable, redeemable for cash and not applicable to a credit card account. Any resale or transfer of the card will render it void and subject it to cancellation. The card is not replaceable if lost, stolen or destroyed.  If you receive a gift card for a package or service that you don’t want, you may use the dollar value of that gift card towards any service you would like, however, spa gift cards cannot be redeemed for cash. Please note some gift cards may be purchased at a special promotion (discounted treatment). The amount purchased will be the amount redeemed.  Spa gift cards do not include gratuities and cannot be used for this purpose.

© 2013 EsTeeWritingServices.
 

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